Sikkim & West Bengal Holiday

Important:

1. Hotel Check in /Out as per Hotel Rules. Normally Check-in 13:00 hrs. / Check-out time is 11:00 hrs.

2. If the guest is arrival by train at NJP Station, please be informed that our executive will be there to receive the guest from new exit gate (Near Bank of Baroda ATM counter) or arrive at Bagdogra Airport our executive will be picked up from Main Exit Gate on the Airport.

3. The infrastructure of Darjeeling & Sikkim is not to much developed now and you should not expect or compare it with the other developed destinations there is always shortage of water and power in this region and so you would come across situation like water supplied on time basis - morning to evening.

4. The guest should always keep their cool with the drivers as they are not tourism educated and come from different remote villages.

5. All hotels do not have lift facility & the guest may have to climb stairs. In case of guests having problems with blood pressure, breathing, knee & heart or if they cannot climb the higher floors, we will request you to report this problem at the time of booking so that we may take appropriate action. This is again subject to availability.

6. For CP, MAP and AP meal plan, menu will be on fixed plan basis and not on A-la-Carta basis. MAP & AP Meal plans do not include Evening snacks & cold drinks / liquor, Soups or Deserts. We can arrange for the same at additional cost on prior information. For order on A-la-Carta basis, guests are requested to make direct payment for additional items.

7. For early morning check out breakfast may be limited to simple bread & butter / jam. Puri / roti - sabji may not be available.

8. As there is shortage of space for car parking in the entire Sikkim & Darjeeling region - guest will have to wait at the Lobby in time for the vehicle to start their sightseeing / transfers.

9. We would appreciate, if the guest does not lend their ears to the drivers as most of the time they misguide the passengers. In such instances we would request them to contact our executive.

10. On arrival of guests we will provide them with local contact numbers of our executive, who will handle the entire operation.

11. As most of the services are on point to point basis, it is obvious that the drivers would also keep changing. Keeping this in mind please ensure that you do not leave your belongings in the vehicle as there is very little possibility of getting them back.

12. In this sector the one vehicle will not be providing for the whole tour, it will be changed sector-wise. So we request you to inform the same to your guest to avoid any circumstance. Always check your baggage before leave the vehicle.

13. If any tourist spot do not complete which falls on closing day & if they wants to do the same on next day then they have to pay the extra cost for the vehicle.

14. If guests want any changes in their sightseeing schedule they should be informed to our executive one day advance of the schedule program before 06:00 pm, after that no changes are allowed. If the guest inform after 05:00 pm it will be consider as a cancellation with no refund or guest will pay extra cost for the re-schedule the sightseeing.

15. Please inform your guest to maintain the timing for the sightseeing / transfers which will advisable by our executive. Mainly in Gangtok vehicle will not allowed to park at the hotel instead of parking stand. Once our vehicle will leave the hotel area without picking up the guests & come back at parking stand then guest must have to arrange their own to reach at the parking stand.

16. Room Heater available in hotel with an extra cost Bourne by the guest directly (Except at Royal & Luxury Packages)

17. In this region all the hotels don’t have any Generator facility. If the power failure hotel will provide candle light.

18. The Company in no way shall be responsible for Flight Miss, Any loss, injury or damage to person or property in connection with the transportation, caused by acts of strikes, pilferage, breakdown of machinery, accidents etc.

19. All Sightseeing depends on Permits, weather & road condition.

20. It is mandatory that guest should carry photo proof identity card – voter id card, etc

Minimum / base Category of Rooms we are providing in our packages.

Lachung:

All the packages start & end from Gangtok. This area is very picturesque & full with flora & fauna.

As this is a backward area:

Hotels available are non Star category & Services by local People.

Geyser is not available all the hotels, hot water are supplied by buckets.

Instead of room heater hotelier provides Hot water bags.

There are no telephone landlines and the guest has to bear with it (Only VSNL mobile are available).

Due to shortage of power the guest sometimes, may have to bear it with candle light.

Excursion to Katao or Zero point (Yumesamdong) is optional & subject to availability of permit, Cost will be extra INR 4000.00 which the guest will pay direct on the spot on driver’s hand.

In LACHEN we have kept excursion trip to Gurudongmar Lake as optional & subject to availability of permit. In case the permit is available one can opt for the trip with an extra payment of Rs. 3500.00 on prior intimation.

Note: For Tsomgo Lake, Baba Mandir & North Sikkim tour ILP (Inner line permit) is required for Indian tourist. It is mandatory that guest should carry 04 COPIES (02 copies for Tsomgo lake & 02 copies for North Sikkim) OF PASS - PORT SIZE PHOTOGRAPH & ORIGINAL as well as Photocopy of ID PROOF (ID card - Voter ID /Pass-port/Driving License etc) for processing of permit. Child should be carry there Birth Certificate/school certificate (any photo ID) & photograph.

For visit in various Places of Sikkim Permition is required and send the naming list, age & Gender of all the Guest at the time of booking confirmation

Nathula:

Nathula pass visit is subject to permit & road condition. Only limited permits are issued by the army before 48 hrs of tour. It is open 5 days a week except Mon & Tue. Supplement cost for Nathula Pass vehicle & permit will be Rs. 5500.00 approx. NAME, ADDRESS, AGE & GENDER of all guests traveling are required for processing of permit. Normally organizing permit at the eleventh hour is not possible, minimum time required is 72 hours before the arrival. We will try our best, but in case of non-availability of permit, the tour will only be till Baba Mandir.

It is mandatory that guest should carry photo proof identity card - Passport, Voter id card, Driving License, Adhar Card etc. (Pan Card Not allowed).

Transfers:

Transfer from IXB airport / NJP railway station will be provided in between morning 05 AM to 04 PM, Except Siliguri Transfer. All the destinations in this sector are 3 to 5 hrs drive from station or airport. So, we do not recommend traveling in inadequate day light.

In unavoidable circumstances the guest may have to stay back at Siliguri at an additional cost.

If there is any late arrival at NJP railway station, we suggest the guest, considering their security that they should stay back at the station. Our representative will meet and arrange their transfers at 5 a.m.

Keeping in mind the road condition of any hilly region, the guest should decide upon themselves (with their train and flight timings) as to when they should start the departure transfer. We suggest a buffer time of 2 hours at least.

Essentials:

Basic personal items to be carried include, feather jacket & heavy woolens during winter and light woolens during summer, walking boots, rain proof jacket during monsoon, torch, spare batteries, water flask, cold cream, personal medicines & Sunglasses.

Advice guest to bring heavy woolens if traveling to Lachung /North Sikkim as this area is cold throughout the year.

Hotel Check In & Check Out Time As Per Hotel Policy

Child Policy

• Child Below 4 yrs complimentary.

• Child 04 -09 yrs without extra bed as mention in cost column (CNB = Child no Bed)

• Child 04 -10 yrs with extra bed as mention in cost column (CWB = Child with Bed)

• Above 10 years / Extra adult with an extra bed sharing room are same & charged as per (EPSR)

No Refund Will Be Made Against Any Un-Utilized Services, What So Ever May Be The Reason.

Note:

Gangtok local sightseeing: by Wagnor /Alto/ Maruti Omni (04 pax are allowed including Child)

Tsomgo Lake & Babamandir tour: by Tata Sumo / Maxx / similar & Luxury Vehicle

North Sikkim package: only Sumo / Maxx / similar vehicle & Luxury Vehicle

Pelling sightseeing: only Tata Sumo / Mahindra Max / Savaari / are available. & Luxury Vehicle

Note: Xylo/Innova /Scorpio are available on extra cost basis subject to availability (Except Royal & Heritage Package).

Hotel Category Of Our Packages:

Royal : Best Available Hotel with Breakfast & Dinner. (Except Lachung/Lachen APAI)

Heritage : HERITAGE Hotel with Breakfast & Dinner. (Except Lachung/Lachen APAI)

Premium : 2nd Best Available Hotel with Breakfast & Dinner. (Except Lachung/Lachen APAI)

Superior : 3*Deluxe / Equivalent with Breakfast & Dinner. (Except Lachung/ Lachen APAI)

Comfort : 3*Standard / Equivalent Hotel with Breakfast & Dinner. (Except Lachung /Lachen   APAI)

Regular : 2*/ Decent accommodation with all modern amenities with Breakfast. (Except Lachung /Lachen APAI)

Economy : Clean basic accommodation in a minimum cost with Breakfast. (Except Lachung /Lachen APAI)

About Vehicle

• We provide exclusive vehicles in our packages

• Royal & Heritage Package we provide Scorpio /Innova /Xylo /Tavera (Maximum 06 Person).

• Up to 04 Person: Non a/c Maruti Omni / Indica / Wagon-R/Similar

• 05-08 Person: Non a/c Sumo /Maxx/Similar.

• Extra Vehicle cost will be applicable if require the Guest.

• Gangtok city tour is done only by Maruti omni /Wagon-R/Alto/Similar (04 Person in a car)

• We can provide Scorpio/ Innova / Xylo /Tavera/Similar for High End Guest that is on Supplement Cost for other Packages.

• The vehicle used will be exclusive for that group but will not be at disposal. Half day sightseeing will be for 4 hours & full day sightseeing will be for maximum 7 hours as per given itinerary. For additional usage, per km / per hour will be charged as per usage which will be payable directly on the spot.